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Entries Tagged as 'Social Network'

How Social Networking Could Kill Web Search as We Know It

Popular Mechanics has thrown up a thought-provoking article bringing to light the implications of social networking on the entire search industry as we know it.

I’d like to draw out one point.  Search today is being used as a tool for anonymous consumers to find the relevant information they need.  But what search today lacks is the ability to leverage the individual consumer’s social graph to provide much more relevant search results.

If I’m searching for a takeout restaurant in my area for food, I don’t just want a random list of close-by restaurants, I also want to know whether my friends, who’s opinions I trust, recommend each place or not.  I also want the search engine to know that I particularly fancy Italian food, so that it will prioritize those results.

Social media adds a new dimension to the relevancy of search results.  And with modern information overload, whoever can provide the most relevant search results will win.

Profile Change and Application Tabs

Fantastic news for everyone who is looking for applications to develop into genuine social entertainment. Maybe that’s just me. :)

http://www.facebook.com/inbox/readupdates.php?id=21073243776

Facebook Opens their Mini-Feed to 3rd Parties

TechCrunch is reporting that Facebook is opening up their mini-feed to third party services. What does this mean?

Let’s say you’re a Del.ico.us user, and you just added a new bookmark. If you choose to, that news will now show up in your news feed and your friends will be able to see it. The web just got a whole lot smaller.

This also marks Facebook’s first move outside of Facebook, and it could even have been urged forward by new COO Sheryl Sandberg (read Fortune’s report on her moves to make Facebook profitable here).

More on the move soon.

Required Reading: Fortune Magazine on Facebook

The article is a year old, but senior editor David Kirkpatrick hits all the right notes in trying to understand the significance of Facebook as a communication and business tool.

“It’s not all rosy for business, though. You think we’ve had transparency on the Internet so far? The ramifications for marketers could be frightening if someone builds tools that enable Facebook users to get more efficient at communicating among themselves about products and services they use. It could become just as easy to learn if someone you know was overcharged by a credit card as to find out what concerts they are attending. Up until now most online sources of product information have been unreliable. But if it’s your friend telling you not to buy that shampoo, you’re likely to listen.”

Full article here: Facebook’s plan to hook up the world – May. 24, 2007

Facebook’s Weekly Updates and the Importance of Feedback

If you’re a Facebook developer, user, or even an avid reader of this site, you probably know that Facebook is gearing up to revamp the visual and functional design of the basic Facebook profile. I evangelize about it daily, but this post isn’t about how widespread of an effect it’s going to have (it will be watercooler talk for days). Rather, it’s about how Facebook’s approach to this change demonstrates the pioneering of the next generation of large web companies.

Just take a look at their latest post: An Update on the State of the Profile Redesign. In short, it’s saying one thing: We’re listening to you. How? They held a few ’roundtables’, where developers and users of all types were able to get together and talk about what they like/don’t like about the upcoming changes. Then, they’ve been posting weekly updates on their design process, and keenly scouring the comments left by the 39,011 fans that have joined the Profile Redesign Fan Page. Finally, they also mention that there will be ample time for application developers to modify their applications before they release the profile to the public.

Say what you will about some of their Beacon moves and default privacy policies, but from the perspective of a user of the Facebook tool, I trust Facebook to make the right decision to enable me to communicate with my friends easiest. From the perspective of a developer, they have been smart and quick to upgrade as long as they’ve had the Platform available.

IMHO, it’s the use of a company’s ears that will enable a company to succeed in Web 2.0, 3.0 and beyond, and Facebook is definitely on the right path. While people are constantly extolling the virtues of a social web, in truth there are only a handful of companies (Digg is another great example) that truly leverage their social feedback. Even the prolific Google doesn’t make it this simple to let them know how you feel about their interfaces. And we won’t start into MySpace.

This goes farther than web businesses. It’s rare for even an individual to listen, but if you look carefully, the ability to consume and utilize feedback is the hallmark of any true success story. And when a service-provider of any type and size can hear and understand the thousands of users that truly love their offerings, they have the key to keep people smiling.

This clearly should have happened long ago, as a capitalist system would dictate. If a company isn’t listening to their consumers, then a company who does have the ears will open up, and produce a better product. However, the resources necessary to support these vast lines of communication feedback are a recent phenomenon, and we’ll feel the effects of this business style more over the next half-decade. While older corporations will stumble to understand the importance of having their ears to the web, young dynamic startups will spark a trend of iterative, evolving creations based on user feedback. Just like any modern day Engineering design must incorporate feedback, any web business expecting to succeed in the future is going to need to structure a social feedback system for their web presence.

Rant over.

SocialTimes.com: “People Are the Next TV”

Nick O’Neill just posted about the future of entertainment, and how he views Social Networking as the next television. Specifically, that reinforces what I am constantly saying about advertising, which Tim mentioned here as well.

Read it here: http://www.socialtimes.com/2008/04/people-are-the-next-tv/

Microsoft, Yahoo, Google, News Corp and Time Warner

Todd Bishop throws out a short, sweet summary of the big players in what’s becoming a Web-Wide War for control of Yahoo’s online presence.

Check it out here: http://blog.seattlepi.nwsource.com/microsoft/archives/136233.asp

Facebook Changes this Week

Facebook Chat, already unrolled in selected Universities in America, is being unrolled over the next few weeks.

I think that while it will seem ‘neat’ at first, I believe some users are going to migrate to this IM in the same way they migrate messaging from external email to Facebook messaging (despite the horrendous FB messaging interface). It’s convenient, and when a person is online at FB IM, you know they are actually sitting there on their profile, versus other IM applications which are ‘online’ all the time.

Not to mention, you’re one click away from a ton of content relating to the person. This is only a cursory examination, and I will write more soon, but I do feel that this IM service will quickly begin to increase daily FB usage.

Read more here: http://blog.facebook.com/blog.php?post=12811122130

StumbleUpon and Entertainment-Driven Social Networks

One of my favourite tools on the web is StumbleUpon. In short, SU is a toolbar which allows you to easily give a “thumbs up” or “thumbs down” to any site on the web. As long as it has a web address, you can give it your approval. These lists of your favourite sites/movies/mp3s are aggregated into a page at the StumbleUpon.com website, where you can share with 4,493,158 other websurfers, according to the SU site.  I believe that SU’s structure as an entertainment-driven social network may enable it to compete with traditional Social Networks in the years to come.

The basic elements of SU aren’t exactly revolutionary for the web (see Digg or Del.ico.us). However, what really separates StumbleUpon from the bunch is its “Stumble!” button, which, based on your likes and dislikes, presents you with a targeted-but-random web page from its massive archives of over 12 million pages.  Looking through your preferred categories, ‘liked’ sites, and combining that with user-based content tags and reviews, SU provides you with something you probably like: an mp3, a blog, a mainstream news article or a short video.  And it often hits the right note.  It seems as if the algorithm is very sensitive to your tastes, and also looks to your friends to detect their tastes too.

The idea may or may not be intriguing on paper, but it’s in that moment of boredom where this tool comes to life. Instead of hanging around my favourite blogs for the 15th time today, Stumble! takes me to the University of East Tennesse’s Philosophy Games club, where I can engage in their newest hit, battleground God.  I believe that the market of people seeking this brand of alternative entertainment will grow wildly in the coming years, as a new generation of young folk grow up completely ensconced in web culture. These users may prefer a social network which focuses on its open collection of “fun stuff”.

SU is growing.  StumbleUpon has had a steady growth from 600,000 users in 2005 to 4.5 million users today.  According to Phil Butler, its slowly mounting success is due to “the methodology and ease with which content is collected and displayed”. This, I feel is the essential long-term benefit of SU over traditional social networks:

As opposed to Facebook or MySpace, where we connect to our friends, SU is a site which prioritizes our friends’ interests above their relationship to us.

So while it may still be a bit clunky for people to get used to the interface, eventually, SU holds a database of what people have enjoyed the most on the web, and a fantastic way of delivering that content for small hits of fun. And by connecting people together based on that information, SU has the potential to bloom into a social network that will facilitate conversations of the most pertinent entertainment to people, and this could make a big impact on social networking and perhaps, social living.

Ramblings:

StumbleUpon Recommends FriendsThe image to my left is SU’s initial forays into friend recommendations, and I found that a few of these people had interests so similar to me, we could likely talk for hours.

This isn’t unlike what Last.FM ventures to do, or what Facebook does when it tries to match you with content, but the point I’m really making,  is that it isn’t the interface or number of users that’s really going to determine our social future, but rather, an algorithm that can understand us.

Another point is that if there is a social networking shakeup, and an OpenID begins to surface, the entire web will become social (see Tim’s pontifications on Web 3.0).  At that point, people will need a strong reason to devote their social time to a given site.  Free, plentiful entertainment is always a good reason.

Miguel Helft from the New York Times referred to SU’s activity as “channel-surfing the Internet”, and the guys at SU label this paradigm of web interaction as “Web Discovery”.

Google vs. Microsoft/Yahoo – What Are the Stakes for Web 3.0?

I just ran across one of the most interesting blog posts I’ve read lately speculating on Web 3.0 over at Master of 500 Hats.

Not to steal Dave’s thunder, but there are a couple points I want to highlight.  The Microsoft bid to buy Yahoo is primarily to shore up it’s dominance in the Email/Instant Messaging online sectors.  Sure there are side benefits like buying up Yahoo’s advertising, search and traffic, but the winner of the Internet will be he who controls the user.

But with the battle to own the user comes the battle to own the user’s social graph, currently controlled by Facebook/MySpace/Bebo/hi5/could continue to list ad nauseum.  I keep referring to it, but all future web advertising will be contextually driven by your social graph, where brands are providing social relevance to users.  Ie. “Your friend Katie just saw (insert cookie-cutter Will Ferrell movie) and rated it 5 stars!” (ok I kid, it will be impossible for a Will Ferrell movie to be rated as excellent again… the days of Old School and Anchorman are over).

I think it’s also highly important to note the fact that we as users on the Internet now have hundreds of logins/passwords for every individual site on the net.  This is a problem that needs to be solved, and while attempts have been made (Microsoft Passport or the community driven OpenID), nothing will happen until one company owns enough of the user’s Internet life to make it beneficial for the user (really, what’s the difference in consolidating your logins from 60 to 50?).  Alternatively, if the smaller communities can build enough momentum around the OpenID concept, it could be viable, but whether that is a possibility remains to be seen.

The final piece of the puzzle are the e-commerce/payment conglomerates.  Look for the Microsoft/Google duopoly to put pressure on eBay (and their very valuable PayPal) and Amazon for merger/acquisitions in the next few years.

Where do the small players stand in this heated battle?  Well, I sort of compare it to the open source community who has not only weathered giants like Microsoft’s attempts to push them out, but actually blossomed in the modern Internet era.  If the small guys can provide real value to users, by churning out innovations while being completely flexible to quickly capitalize on new ideas, they will have a direct line to sink their (small) teeth into the necks of Google and Microsoft.  And instead of a one-sided parasitic relationship, Microsoft and Google will leverage these small-time players to come up with new innovations and either partner or swallow them up for big money when it makes sense.  And sometimes these guys will have such momentum that they will swim past these sharks to potentially become a shark themselves (could Facebook be this shark?  That question requires an entirely new post) (and one more side point – I’m not sure whether I should perhaps be calling Microsoft and Google ‘whales’ instead).

The Internet and Web 2.0 is a playground for innovation due to the extremely low barriers to entry and it’s massive channel to instantly reach all users around the globe.  It’s an exciting time to see all the fish in the sea battle (and work symbiotically) to control the Internet.